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Which step is first in the troubleshooting process?

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A customer reports that in a CTS1300 room, a microphone switches to a segment that has no one talking.
Which step is first in the troubleshooting process?
A. Replace the microphones to stop phantom switching.
B. Reseat the microphone cables.
C. Recalibrate the microphones.
D. Reboot the codec.
E. Replace the audio expansion box because the microphones connect to an AV expansion box.
SHOW ANSWERS
Correct Answer: C

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