Which option must you perform to resolve the problem?
A voicemail user reports that he cannot access Cisco Unity Connection from the IP phone message button. Which option must you perform to resolve the problem?
A. In Cisco Unified Communications Manager, navigate to Advanced Features > Voicemail to confirm that the user has the correct voicemail profile
B. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the device has the correct voicemail profile
C. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the directory number has the correct voicemail profile
D. In Cisco Unified Communications Manager, navigate to User Management > End User to confirm that the user has the correct voicemail profile
E. In Cisco Unity Connection, navigate to Users > Users to confirm that the user web password is correct.
Correct Answer: C