web analytics

For which categories can collaboration between the sales professional and the customer achieve business goals?

For which categories can collaboration between the sales professional and the customer achieve business goals? A. industry markets, technology innovation, and business incentives B. line of business, technology innovation, and

Which is a benefit of using the power/influence grid to manage stakeholders?

Which is a benefit of using the power/influence grid to manage stakeholders? A. It helps sales professionals to present solutions in the right business or technical language and context. B.

Which are two reasons customers look for Cisco and its partners’ solutions and services? (Choose two.)

Which are two reasons customers look for Cisco and its partners’ solutions and services? (Choose two.) A. to explore how technology innovation yields new revenue and lowers costs B. to

Which option is the primary goal in business outcome-based selling?

Which option is the primary goal in business outcome-based selling? A. improving agility and the ability to deploy innovative services for end users B. developing and enabling new business processes,

Which three areas are covered by the Business Model Canvas in order to understand the customer’s business context? (Choose three.)

Which three areas are covered by the Business Model Canvas in order to understand the customer’s business context? (Choose three.) A. Customer Relationships B. Development Plan C. Value Proposition D.

Which option describers Return on Investment (ROI)?

Which option describers Return on Investment (ROI)? A. a percentage of dividing net return from a technology solution by the cost of that technologysolution B. a percentage of dividing total

Which option is a primary reason for using the Cisco Services Solution story with customers?

Which option is a primary reason for using the Cisco Services Solution story with customers? A. to provide a clear way to discuss services that all customers need B. to

When selling business outcomes, which two key factors must be considered in relation to the achievement of the outcomes? (Choose two.)

When selling business outcomes, which two key factors must be considered in relation to the achievement of the outcomes? (Choose two.) A. metrics and measurement B. project management milestones C.

Which characteristic of the Cisco Internet of Everything has the most impact on business?

Which characteristic of the Cisco Internet of Everything has the most impact on business? A. connecting people for measuring the usage trends of services B. delivering the services to the

Which is the main outstanding reason and justification for business outcome-based sales approach?

Which is the main outstanding reason and justification for business outcome-based sales approach? A. Organizations want more from their IT solutions which respect to value, time-to-market, and measurable outcomes. B.

Why are customer stakeholders important to the business outcome-based sales approach?

Why are customer stakeholders important to the business outcome-based sales approach? A. Because understandingthe concerns, interests, power, and influence of stakeholders enables successful stakeholder engagement. B. Because stakeholders consists of

Which option is a difference in the set of questions that Cisco’s approach to outcomes-based sales users

Which option is a difference in the set of questions that Cisco’s approach to outcomes-based sales users A. The product approach answers the question of what product is needed, while

Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.)

Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.) A. Define ways to move stakeholders from their current to future position.

Which two factors must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

Which two factors must you know about stakeholders to identify where they fall in a power grid? (Choose two.) A. role in company B. purchasing power C. degree of interest

Which framework is used to plan influential communication when seeking customer support for action?

Which framework is used to plan influential communication when seeking customer support for action? A. business model canvas B. principled negotiation C. seven elements D. stakeholder analysis matrix Answer: A

Which three audience types represent important stakeholders? (Choose three.)

Which three audience types represent important stakeholders? (Choose three.) A. suppliers B. employees C. executives D. influencers E. gate keeper F. decision makers Answer: DEF

Which two options provide financial benefits of business outcome-based selling? (Choose two.)

Which two options provide financial benefits of business outcome-based selling? (Choose two.) A. New mindset and new capabilities B. Reduced CAPEX and lower project costs. C. Increased accountability and a

Which are two purposes of the Cisco enablement resources and Cisco Playbooks when articulating the business value to customers? (Choose two.)

Which are two purposes of the Cisco enablement resources and Cisco Playbooks when articulating the business value to customers? (Choose two.) A. To help the sales force develop new marketing

Which type of organizational goals do key performance indicators measure?

Which type of organizational goals do key performance indicators measure? A. tactical B. strategic C. financial D. technological Answer: C

Which three options are additional costs arising from a subscription model and should be factored into the total cost of ownership of IT as a Service?

Which three options are additional costs arising from a subscription model and should be factored into the total cost of ownership of IT as a Service? A. auditing and control

Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies?

Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies? A. Identify gaps for upgrading Cisco products. B. Identify gaps that provideopportunities

Which two options are benefits of effective communication with stakeholders? (Choose two.)

Which two options are benefits of effective communication with stakeholders? (Choose two.) A. It allows other strengths to create maximum impact. B. It lessen the impact of business weakness. C.

Which solution enables business outcomes in the healthcare industry?

Which solution enables business outcomes in the healthcare industry? A. Multilayer Switching B. Medianet C. Collaboration D. Advanced Routing Answer: C

Which three options are common business needs across industry verticals? (Choose three.)

Which three options are common business needs across industry verticals? (Choose three.) A. Connected Reactive Maintenance B. Connected Mobile Workforce C. Connected Platforms D. CMX Digital Experience E. Secure Ops

Which three options are perspectives of the customer needs? (Choose three.)

Which three options are perspectives of the customer needs? (Choose three.) A. Functional Area Management B. Finding Investors C. Technical Professionals D. Executive Management E. Strategic Executives F. Operative Professionals

Which two options are indirect benefits of a business outcome? (Choose two.)

Which two options are indirect benefits of a business outcome? (Choose two.) A. Lower maintenance contract cost B. Improved customer satisfaction C. Lower purchase price of IT assets D. Faster

Which option is one of the ways customers expect to gain access to a capability while paying for it?

Which option is one of the ways customers expect to gain access to a capability while paying for it? A. improve operations B. encourage consumption C. acquire technology D. access

Which three options are factors or components that must be considered when dealing with a business value proposition? (Choose three.)

Which three options are factors or components that must be considered when dealing with a business value proposition? (Choose three.) A. Technological Development B. Key Performance Indicators C. Firm Infrastructure

Which option is a structured process to understand business landscape and context?

Which option is a structured process to understand business landscape and context? A. business model canvas B. business outcomes canvas C. business model outcomes D. business canvas approach Answer: A

Which are three characteristics of key performance indicators (KPIs)? (Choose three.)

Which are three characteristics of key performance indicators (KPIs)? (Choose three.) A. KPIs are set according to magnitude and urgency B. KPIs must be strategic and tactical in nature C.

Which resource can a sales person incorporate into the business outcome story?

Which resource can a sales person incorporate into the business outcome story? A. Include a detailed business strategic plan B. Describe the project definition. C. Explain technology innovations. D. Identify

Which two options have a positive impact on costs from the direct benefits provided by?

Which two options have a positive impact on costs from the direct benefits provided by? A. Enabling rapid growth to new markets & geographies B. Managing technology obsolescence C. Managing

Which two options are benefits of Cisco’s overall portfolio with respect to the set of buyers? (Choose two.)

Which two options are benefits of Cisco’s overall portfolio with respect to the set of buyers? (Choose two.) A. increased business performance B. enhanced accountability C. real-time business intelligence D.

Which option is the main benefit of the Internet of Everything?

Which option is the main benefit of the Internet of Everything? A. makes better use of legacy investments B. brings improvements to businesses and people C. discrete focus on top

Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.)

Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two.) A. CSFs describe what is needed by an organization or project to reach its goal. B. CSFs receive

Which option is a main benefit that Cisco Partners bring to the table for customers?

Which option is a main benefit that Cisco Partners bring to the table for customers? A. additional teams to implement solutions in a timely manner B. relationships with key Cisco

Which three options are skills that business development teams should develop for outcome-based selling? (Choose three.)

Which three options are skills that business development teams should develop for outcome-based selling? (Choose three.) A. negotiation and communication B. transformative networking mindset C. outcome-based mindset D. lateral thinking

Which question provides the best information to define customer success factors?

Which question provides the best information to define customer success factors? A. What are your business objectives for this project/initiative? B. What tools are you looking for, to better measure

Which two options comprise information you need to achieve a successful outcome-based sales? (Choose two.)

Which two options comprise information you need to achieve a successful outcome-based sales? (Choose two.) A. How stakeholders receive information and what information they want to receive. B. What information

Which two options comprise information you need to achieve a successful outcome-based sales? (Choose two.)

Which two options comprise information you need to achieve a successful outcome-based sales? (Choose two.) A. How stakeholders receive information and what information they want to receive. B. What information

Which option is the leading reason that technology projects fail, according to research?

Which option is the leading reason that technology projects fail, according to research? A. too many stakeholders B. lack of a business model canvas C. poor stakeholder management D. lack

Which option must be understood before identifying business outcome opportunities?

Which option must be understood before identifying business outcome opportunities? A. organization chart B. decision-making process C. current technology plan D. customer value proposition Answer: D

Why is it necessary to discuss the different types of licensing models with the customer?

Why is it necessary to discuss the different types of licensing models with the customer? A. To ensure that the model being considered is the best fit for the required

Which statement is true regarding technical requirements?

Which statement is true regarding technical requirements? A. They establish the technical features that the customer value proposition must include. B. They establish the technical strategy customer needs to follow

How can a customer determine which activities create more value and competitive advantage for his organization?

How can a customer determine which activities create more value and competitive advantage for his organization? A. Identifying the least complex activities B. Analyzing their business context and industry vertical

Which option is the benefit of directly mapping business outcomes to specific business needs?

Which option is the benefit of directly mapping business outcomes to specific business needs? A. Increase certainly about business objectives alignment. B. Manage and migrate risks. C. Best performance and

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.) A. Share your findings about stakeholder analysis with the audience. B. Structure the content

Which two elements must you consider when you propose technology solutions? (Choose two.)

Which two elements must you consider when you propose technology solutions? (Choose two.) A. cross-functional service offerings B. the current and future state of technology of the customer C. cloud

What is a key differentiator of the Cisco Data Analytics market solution?

What is a key differentiator of the Cisco Data Analytics market solution? A. It manages a higher volume of data than the competition. B. It sets new standards for data

Which type of organizational goals do key performance indicators measure?

Which type of organizational goals do key performance indicators measure? A. tactical B. financial C. strategic D. technological Answer: A