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In which service component of the prepare phase would you provide a financial justification for the customer to adopt of a technology?

In which service component of the prepare phase would you provide a financial justification for the customer to adopt of a technology? A. Technology Strategy Development B. Proof of Concept

Which of these correctly identifies the six phases of the Cisco lifecycles framework?

Which of these correctly identifies the six phases of the Cisco lifecycles framework? A. prepare, plan, design, operate, and migrate B. prepare, plan, create, implement, operate, and improve C. prepare,

What is the primary objective of the plan phase?

What is the primary objective of the plan phase? A. identify the activities for installing and configuring the equipment at the customer site or sites B. assess the existing environment

What is the primary objective of performing a network readiness assessment in the plan phase?

What is the primary objective of performing a network readiness assessment in the plan phase? A. align business requirements to technical requirements B. assess the current network infrastructure’s ability to

During which phase are the customer’s business requirements identified and documented?

During which phase are the customer’s business requirements identified and documented? A. plan B. operate C. prepare D. design Correct Answer: C

What is primary objective of the security architecture assessment?

What is primary objective of the security architecture assessment? A. create e design specification document B. document the customer`s current and future technology projects C. integrate routing and switching into

In which phase is a system acceptance test plan developed and documented?

In which phase is a system acceptance test plan developed and documented? A. design B. prepare C. operate D. implement Correct Answer: A

Which activity is part of the operations plan development service component in the design phase?

Which activity is part of the operations plan development service component in the design phase? A. present a staging plan B. develop training requirements for each job role C. develop

In which service component would you standartize methods and procedures for authorizing, documenting, and performing changes to the network?

In which service component would you standartize methods and procedures for authorizing, documenting, and performing changes to the network? A. operations setup B. configuration management C. change management D. security

In which service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer?

In which service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer? A. account qualification and planning B. technology questionnaire

Which of the following service components occur in the implement phase?

Which of the following service components occur in the implement phase? A. security assessment, operations assessment, supplier management B. operations readiness assessment, systems requirements validation, planning project kickoff C. project

Define procedures to manage access to all systems is an activity that is part of which service component in the operate phase?

Define procedures to manage access to all systems is an activity that is part of which service component in the operate phase? A. security administration B. systems monitoring C. service

In which service component would you gather information about the customer’s network architecture and network usage requirements?

In which service component would you gather information about the customer’s network architecture and network usage requirements? A. network readiness assessment B. operations plan development C. planning project kickoff D.

Which activity is part of the acceptance testing service component in the implement phase?

Which activity is part of the acceptance testing service component in the implement phase? A. develop the escalation plan B. set up the customer for operational support C. develop the

In which service component of the prepare phase would you provide a technology-focused, business- focused, or technology- and business-focused demonstration of the technology solution to highlight the features and benefits?

In which service component of the prepare phase would you provide a technology-focused, business- focused, or technology- and business-focused demonstration of the technology solution to highlight the features and benefits?

In which component would you identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions?

In which component would you identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions? A. problem management B. operation assessment C. system acceptance test

In which service component of the plan phase would you address a customer`s operations and network management infrastructure?

In which service component of the plan phase would you address a customer`s operations and network management infrastructure? A. operations readiness assessment B. solutions readiness assessment C. site readiness assessment

Which service component is part of the implement phase and includes the development of a class schedule, training schedule, communications plan, and course outlines, as well as the monitoring of enrollment?

Which service component is part of the implement phase and includes the development of a class schedule, training schedule, communications plan, and course outlines, as well as the monitoring of

In which of these implement phase service components do you address the support and handoff process?

In which of these implement phase service components do you address the support and handoff process? A. post-implementation support handoff meeting B. staging and system migration C. staff training D.

Which of these best describes the actions you would take during the staging plan development service component within the design phase?

Which of these best describes the actions you would take during the staging plan development service component within the design phase? A. help improve the infrastructure security system of the

During which service component would you provide ongoing management processes to protect the confidentiality, integrity, and availability of the information on the network?

During which service component would you provide ongoing management processes to protect the confidentiality, integrity, and availability of the information on the network? A. security administration B. security incident report

In which service component of the prepare phase would you identify factors such as solution goals, business drivers, and success criteria?

In which service component of the prepare phase would you identify factors such as solution goals, business drivers, and success criteria? A. technology strategy development B. business requirements development C.

Which activity is part of the detailed design development service component in the design phase?

Which activity is part of the detailed design development service component in the design phase? A. confirm project roles and responsibilities B. design the routing and switching infrastructure C. prepare

Which two of these activities are part of the phased implementation service component in the implement phase? (choose two)

Which two of these activities are part of the phased implementation service component in the implement phase? (choose two) A. develop a staff training program plan B. conduct a kickoff

Which two service components are performed during the implement phase? (Choose two)

Which two service components are performed during the implement phase? (Choose two) A. site readiness specification B. staging C. phased implementation D. security readiness assessment E. configuration management Correct Answer:

In which service component of the design phase would you provide a comprehensive, implementation- ready design for the customer’s solution?

In which service component of the design phase would you provide a comprehensive, implementation- ready design for the customer’s solution? A. implementation plan B. high level design C. detailed design

Which activity is a part of the technology assessment service component in the optimize phase?

Which activity is a part of the technology assessment service component in the optimize phase? A. develop the escalation plan B. execute test cases C. develop the project plan D.

Which two of these activities are part of the implementation plan development service component in the design phase? (Choose two)

Which two of these activities are part of the implementation plan development service component in the design phase? (Choose two) A. develop an implementation schedule B. discuss project roles and

Which of these activities is part of the security administration service component in the operate phase?

Which of these activities is part of the security administration service component in the operate phase? A. develop an automated password change policy B. use secure messaging C. security policy

Which service component in the design phase occurs after detailed design validation?

Which service component in the design phase occurs after detailed design validation? A. package and price design B. detailed design development: operations design C. detailed design development: physical design workshop

Preparing, conducting, and performing a security gap analysis is part of which service component in the plan phase?

Preparing, conducting, and performing a security gap analysis is part of which service component in the plan phase? A. operations readiness assessment B. planning project kickoff C. security architecture assessment

In which service component would you notify all project participants of their specific responsibilities during the planning phase of the project?

In which service component would you notify all project participants of their specific responsibilities during the planning phase of the project? A. proposal delivery B. planning project kickoff C. account

In which service component in the design phase would you provide a site-specific system implementation plan which defines the activities, configurations, and commissioning test plans required to implement routing and switching solution components and software?

In which service component in the design phase would you provide a site-specific system implementation plan which defines the activities, configurations, and commissioning test plans required to implement routing and

Which of these best describes the actions you would take during the configuration management service component?

Which of these best describes the actions you would take during the configuration management service component? A. check whether changes in the infrastructure have been recorded correctly and monitors the

In which service component of the operate phase would you help verify the configuration management database?

In which service component of the operate phase would you help verify the configuration management database? A. configuration management B. acceptance test plan C. change management D. incident management Correct

In which service component of the prepare phase would you identify products and services that include all design, delivery, and support services to cover the product lifecycle?

In which service component of the prepare phase would you identify products and services that include all design, delivery, and support services to cover the product lifecycle? A. system acceptance

Which activity is a part of the operations assessment service component in the optimize phase?

Which activity is a part of the operations assessment service component in the optimize phase? A. design routing and switching infrastructure B. confirm project and milestone dates C. conduct gap

During which phase is a proposal developed and delivered?

During which phase is a proposal developed and delivered? A. prepare B. design C. plan D. operate Correct Answer: A

Which service component in the implement phase includes activities such as verifying that the customer understands the operational processes and its post-sales support responsibilities?

Which service component in the implement phase includes activities such as verifying that the customer understands the operational processes and its post-sales support responsibilities? A. project planning B. post-implementation support

Which of these best describes the actions you would take during the business requirements development service component in the prepare phase?

Which of these best describes the actions you would take during the business requirements development service component in the prepare phase? A. analyze the customer`s business requirements for a new

During which service component in the optimize phase would you assess the network for vulnerabilities, in order to reduce the risk of attacks?

During which service component in the optimize phase would you assess the network for vulnerabilities, in order to reduce the risk of attacks? A. change management B. security assessment C.

In which service component of the optimize phase would you assess the routing and switching system and recommend activities such as optimizing device configurations, capacity planning, or traffic analysis?

In which service component of the optimize phase would you assess the routing and switching system and recommend activities such as optimizing device configurations, capacity planning, or traffic analysis? A.

Which service component would you typically perform prior to the handover to the customer`s operations organization and involves running tests to ensure that the solution is ready for production?

Which service component would you typically perform prior to the handover to the customer`s operations organization and involves running tests to ensure that the solution is ready for production? A.

Review both the business and technical requirements is an activity that is part of which service component in the prepare phase?

Review both the business and technical requirements is an activity that is part of which service component in the prepare phase? A. business case development B. customer education C. high

During which implement phase service component would you perform a re-cap of the solution implementation in order to elicit customer feedback?

During which implement phase service component would you perform a re-cap of the solution implementation in order to elicit customer feedback? A. select fault management tools and products B. operations

Which of these best describes the actions you would take during the technology strategy development service component?

Which of these best describes the actions you would take during the technology strategy development service component? A. analyze the customer`s business requirements and recommend the appropriate technologies to meet

Execute the systems acceptance test plan is an activity that is part of which service component in the implement phase?

Execute the systems acceptance test plan is an activity that is part of which service component in the implement phase? A. phased implementation B. acceptance testing C. staff training D.

Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?

Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase? A. operations setup B. change management C. problem management D. systems

Which three of these service components are included in the optimize phase? (choose three.)

Which three of these service components are included in the optimize phase? (choose three.) A. change management B. security administration C. technology assessment D. operations assessment E. operations readiness assessment

Identify a customer support model for the solution is an activity that is part of which service component in the plan phase?

Identify a customer support model for the solution is an activity that is part of which service component in the plan phase? A. operations readiness assessment B. planning project kickoff